the important, but not so exciting, details.
privacy Policy
We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or contact us.
Introduction
This website is operated by Rosie Wilkins Landscape Design, a sole trader business providing landscape and garden design services.
EFFECTIVE DATE
29.09.2025
design@rosiewilkinslandscape.co.uk
WEBSITE
www.rosiewilkinslandscape.co.uk
Information We Collect
We collect the following information:
Information you provide directly: Name, email address, phone number, and any other information you include when you contact us via our website contact form.
Information automatically collected: Technical information such as your IP address, browser type, device type, operating system, location data, and pages visited. This is collected using website analytics tools to help us improve the site and services.
How We Use Your Information
We use your information to:
Respond to your enquiries.
Provide and improve our services.
Analyse website usage to improve user experience.
Comply with legal obligations.
When you submit your details via our contact form, you consent to our processing of your personal data to respond to your enquiry.
Lawful Basis for Processing
We process your data under the following lawful bases:
Legitimate interests — to maintain and improve our website and services.
Consent — when you submit your details via our contact form.
Legal obligation — where required by law.
Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are typically retained for 12 months, unless otherwise requested.
Analytics data collected via cookies is retained for up to 14 months, in line with the settings of our analytics provider.
Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access your data.
Correct inaccuracies.
Request erasure of your personal data.
Restrict or object to processing.
Withdraw consent where applicable.
To exercise these rights, please contact us at design@rosiewilkinslandscape.co.uk.
For more information about your rights under data protection law, or to make a complaint, you can contact the UK Information Commissioner’s Office at ico.org.uk
Third-Party Services
We may share anonymised data with trusted third-party providers to help operate and improve our website's functionality, including Google Analytics. These providers are only given the information necessary to perform their services and are required to maintain appropriate security and confidentiality.
We do not sell or rent your personal data to third parties. We may disclose your data where required by law or to protect our legal rights.
Cookies
Our website uses cookies and analytics tools to improve functionality and performance. You can manage cookies via your browser settings.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and collect anonymised data to improve functionality.
Cookies we use:
We use the following types of cookies:
Strictly necessary cookies – essential for the website to function.
Analytics cookies – With your consent, we collect anonymised information about how visitors use our website, such as the number of visitors, pages viewed, time spent on the site, and location data.
Analytics tool:
We use Google Analytics to collect anonymous data on website usage. No personally identifiable information is stored by our analytics provider unless you directly provide it via the contact form.
Managing cookies:
Most browsers allow you to refuse or delete cookies via your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
Rosie Wilkins Landscape Design
Email: design@rosiewilkinslandscape.co.uk
Terms & conditions
The information on this website is for general guidance only. While we aim to keep it accurate and up to date, Rosie Wilkins Landscape Design cannot guarantee that all content is complete, current, or suitable for your needs. Any action you take based on the information here is at your own risk. We recommend checking with us directly if you’re unsure before making decisions.
Links to Other Websites
This site contains links to other websites for your convenience. We are not responsible for the content or accuracy of those sites, and linking to them does not imply endorsement.
Intellectual Property
All content, images, and materials on this site are owned by Rosie Wilkins Landscape Design and are protected by copyright law. You may not reproduce, distribute, or use these materials without our written permission.
Liability
To the fullest extent permitted by law, Rosie Wilkins Landscape Design accepts no responsibility for any loss, damage, or inconvenience arising from your use of this website, including without limitation indirect or consequential loss or damage.
Business Terms
Our design services, fees, and project-specific terms are set out in separate proposals and agreements. These website terms do not replace or override those agreements.